{"id":9315,"date":"2023-09-05T15:14:33","date_gmt":"2023-09-05T07:14:33","guid":{"rendered":"https:\/\/www.pure-360.com.sg\/?page_id=9315"},"modified":"2025-04-15T11:41:18","modified_gmt":"2025-04-15T03:41:18","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.pure-360.com.sg\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9315\" class=\"elementor elementor-9315\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f9603f5 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"f9603f5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c7b6db9\" data-id=\"c7b6db9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f25c8aa elementor-widget elementor-widget-Faqs\" data-id=\"f25c8aa\" data-element_type=\"widget\" data-widget_type=\"Faqs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t        <section class=\"faqs\">\n            <div class=\"container\">\n\n                <h1 class=\"h2\">\n                    FAQS                <\/h1>\n\n                <ul class=\"faq-categories nav nav-tabs\" role=\"tablist\" data-css-display=\"desktop-only\">\n                                            <li class=\"nav-item\" role=\"presentation\">\n                            <a class=\"nav-link active\" data-mdb-toggle=\"tab\"\n                                href=\"#tab-faq-category-33076\" role=\"tab\"\n                                aria-controls=\"tab-faq-category-33076\"\n                                aria-selected=\"true\">\n                                General Enquiries                            <\/a>\n                        <\/li>\n                                            <li class=\"nav-item\" role=\"presentation\">\n                            <a class=\"nav-link \" data-mdb-toggle=\"tab\"\n                                href=\"#tab-faq-category-33096\" role=\"tab\"\n                                aria-controls=\"tab-faq-category-33096\"\n                                aria-selected=\"false\">\n                                Facilities & Benefits                            <\/a>\n                        <\/li>\n                                            <li class=\"nav-item\" role=\"presentation\">\n                            <a class=\"nav-link \" data-mdb-toggle=\"tab\"\n                                href=\"#tab-faq-category-33122\" role=\"tab\"\n                                aria-controls=\"tab-faq-category-33122\"\n                                aria-selected=\"false\">\n                                Class Bookings                            <\/a>\n                        <\/li>\n                                            <li class=\"nav-item\" role=\"presentation\">\n                            <a class=\"nav-link \" data-mdb-toggle=\"tab\"\n                                href=\"#tab-faq-category-33124\" role=\"tab\"\n                                aria-controls=\"tab-faq-category-33124\"\n                                aria-selected=\"false\">\n                                Corporate Wellness Programme                            <\/a>\n                        <\/li>\n                                            <li class=\"nav-item\" role=\"presentation\">\n                            <a class=\"nav-link \" data-mdb-toggle=\"tab\"\n                                href=\"#tab-faq-category-33126\" role=\"tab\"\n                                aria-controls=\"tab-faq-category-33126\"\n                                aria-selected=\"false\">\n                                PURE Policies                            <\/a>\n                        <\/li>\n                                    <\/ul>\n                <div class=\"form-contact-us mb-5\" data-css-display=\"mobile-tablet-only\">\n                    <div class=\"form-contact-us__question-select\">\n                        <div>\n                            <div class=\"form-contact-us--list\">\n                                <div class=\"form-contact-us__list-item\" data-value=\"\">\n                                    <div>\n                                        <button type=\"button \" class=\"button--select-question\" style=\"z-index: 99901;\">\n                                            <span class=\"text-uppercase\">\n                                                General Enquiries                                            <\/span>\n                                            <img decoding=\"async\"  alt=\"Arrow\"  src=\"https:\/\/www.pure-360.com.sg\/wp-content\/themes\/pure360\/assets\/images\/icon\/arrow-collapse.svg\">\n                                        <\/button>\n                                        <input name=\"question\" hidden=\"\">\n                                        <div class=\"popup__select-question  nav nav-tabs\"\n                                            style=\"z-index: 99900; top: 68px; display: none;\">\n                                            <ul class=\"\" style=\"margin-top: 0px;\" role=\"tablist\">\n                                                                                                    <li role=\"presentation\">\n                                                        <a class=\"nav-link \" data-mdb-toggle=\"tab\"\n                                                            href=\"#tab-faq-category-33076\" role=\"tab\"\n                                                            aria-controls=\"tab-faq-category-33076\"\n                                                            aria-selected=\"false\">\n                                                            General Enquiries                                                        <\/a>\n                                                    <\/li>\n                                                                                                    <li role=\"presentation\">\n                                                        <a class=\"nav-link \" data-mdb-toggle=\"tab\"\n                                                            href=\"#tab-faq-category-33096\" role=\"tab\"\n                                                            aria-controls=\"tab-faq-category-33096\"\n                                                            aria-selected=\"false\">\n                                                            Facilities & Benefits                                                        <\/a>\n                                                    <\/li>\n                                                                                                    <li role=\"presentation\">\n                                                        <a class=\"nav-link \" data-mdb-toggle=\"tab\"\n                                                            href=\"#tab-faq-category-33122\" role=\"tab\"\n                                                            aria-controls=\"tab-faq-category-33122\"\n                                                            aria-selected=\"false\">\n                                                            Class Bookings                                                        <\/a>\n                                                    <\/li>\n                                                                                                    <li role=\"presentation\">\n                                                        <a class=\"nav-link \" data-mdb-toggle=\"tab\"\n                                                            href=\"#tab-faq-category-33124\" role=\"tab\"\n                                                            aria-controls=\"tab-faq-category-33124\"\n                                                            aria-selected=\"false\">\n                                                            Corporate Wellness Programme                                                        <\/a>\n                                                    <\/li>\n                                                                                                    <li role=\"presentation\">\n                                                        <a class=\"nav-link \" data-mdb-toggle=\"tab\"\n                                                            href=\"#tab-faq-category-33126\" role=\"tab\"\n                                                            aria-controls=\"tab-faq-category-33126\"\n                                                            aria-selected=\"false\">\n                                                            PURE Policies                                                        <\/a>\n                                                    <\/li>\n                                                                                            <\/ul>\n                                        <\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                <div class=\"tab-content\">\n                                            <div class=\"tab-pane fade show active\"\n                            id=\"tab-faq-category-33076\">\n                            <div>\n                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    <div class=\"faq-item\">\n                                            <a class=\"collapsed\" data-mdb-toggle=\"collapse\"\n                                                href=\"#collapse-33076-14\" aria-expanded=\"false\"\n                                                aria-controls=\"collapse-33076-14\">\n                                                <span>\n                                                    How do I sign up for a PURE membership?                                                <\/span>\n\n                                                <div>\n                                                    <svg class=\"expand\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                            <line id=\"Line_1124\" data-name=\"Line 1124\" x1=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                    <svg class=\"collapse\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                <\/div>\n                                            <\/a>\n\n                                            <div class=\"collapse\" id=\"collapse-33076-14\"\n                                                data-mdb-parent=\"#tab-faq-category-33076\">\n                                                <div class=\"editor-content\">\n                                                    <div class=\"ewa-rteLine\">Register your interest <span style=\"text-decoration: underline;\"><a href=\"https:\/\/form.pure-international.com\/form.php?code=Membership_Price_Enquiry\" target=\"_blank\" rel=\"noopener\">here<\/a><\/span>, and our Customer Representative will contact you as soon as possible. Alternatively, you can also sign up for membership at any of our PURE clubs.<\/div>\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        <div class=\"faq-item\">\n                                            <a class=\"collapsed\" data-mdb-toggle=\"collapse\"\n                                                href=\"#collapse-33076-21\" aria-expanded=\"false\"\n                                                aria-controls=\"collapse-33076-21\">\n                                                <span>\n                                                    Can I visit a PURE club if: (1) I don\u2019t have a membership, (2) my membership doesn\u2019t include access to that location, or (3) I\u2019m a PURE member from another country?                                                <\/span>\n\n                                                <div>\n                                                    <svg class=\"expand\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                            <line id=\"Line_1124\" data-name=\"Line 1124\" x1=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                    <svg class=\"collapse\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                <\/div>\n                                            <\/a>\n\n                                            <div class=\"collapse\" id=\"collapse-33076-21\"\n                                                data-mdb-parent=\"#tab-faq-category-33076\">\n                                                <div class=\"editor-content\">\n                                                    <div class=\"ewa-rteLine\">\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Non-PURE Members<\/strong><\/span><br \/>\nNon-PURE Members are welcome to visit any PURE location in Asia with the following drop-in day rates (subject to availability):<br \/>\n\u2022 Hong Kong locations: HK$350 per visit<br \/>\n\u2022 Shanghai locations: \u00a5350 per visit<br \/>\n\u2022 Singapore locations: S$55 per visit<br \/>\n*Members refer only to active PURE contract holders; membership benefits do not extend to drop-in visitors and expired contract holders.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>PURE Members from Other Countries<\/strong><\/span><br \/>\nPURE members visiting from outside Singapore can enjoy a complimentary first visit to PURE Singapore locations. Subsequent visits will be charged at $27.50 per visit.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Limited Access PURE Singapore Memberships<\/strong><\/span><br \/>\nIf your membership includes limited club access (e.g. single cluster only), you can visit other PURE locations in Singapore at S$27.50 per visit.<\/p>\n<p>&nbsp;<\/p>\n<p>For enquiries, please feel free to contact our team at any PURE clubs. Terms and conditions apply.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                                                                                                                                <div class=\"faq-item\">\n                                            <a class=\"collapsed\" data-mdb-toggle=\"collapse\"\n                                                href=\"#collapse-33076-22\" aria-expanded=\"false\"\n                                                aria-controls=\"collapse-33076-22\">\n                                                <span>\n                                                    What happens to my membership access after I complete the minimum commitment period?                                                <\/span>\n\n                                                <div>\n                                                    <svg class=\"expand\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                            <line id=\"Line_1124\" data-name=\"Line 1124\" x1=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                    <svg class=\"collapse\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                <\/div>\n                                            <\/a>\n\n                                            <div class=\"collapse\" id=\"collapse-33076-22\"\n                                                data-mdb-parent=\"#tab-faq-category-33076\">\n                                                <div class=\"editor-content\">\n                                                    <div class=\"ewa-rteLine\">\n<p>Membership will automatically renew monthly after the commitment period, subject to the Out of Contract fee and any potential price increases. This will apply to both monthly dues and prepaid membership.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                                                                                                                                <div class=\"faq-item\">\n                                            <a class=\"collapsed\" data-mdb-toggle=\"collapse\"\n                                                href=\"#collapse-33076-23\" aria-expanded=\"false\"\n                                                aria-controls=\"collapse-33076-23\">\n                                                <span>\n                                                    Can I bring my child to the gym or for fitness \/ yoga classes?                                                <\/span>\n\n                                                <div>\n                                                    <svg class=\"expand\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                            <line id=\"Line_1124\" data-name=\"Line 1124\" x1=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                    <svg class=\"collapse\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                <\/div>\n                                            <\/a>\n\n                                            <div class=\"collapse\" id=\"collapse-33076-23\"\n                                                data-mdb-parent=\"#tab-faq-category-33076\">\n                                                <div class=\"editor-content\">\n                                                    <div class=\"ewa-rteLine\">\n<p>For safety reasons, children under 14 years old are not permitted in the gym.<\/p>\n<p>&nbsp;<\/p>\n<p>The minimum age to sign up for a membership is 14 years old.<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>Ages 14\u201316: Must be accompanied in class by a parent, legal guardian, or Personal Trainer.<\/li>\n<li>Ages 17\u201318: May attend classes independently, but a parent or legal guardian must sign a waiver before participation, upon signing a membership contract.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>In special circumstances where a class is specifically designed for children under 14, participation may be permitted with a signed waiver from a parent or guardian submitted prior to attendance.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                                                                                                                                <div class=\"faq-item\">\n                                            <a class=\"collapsed\" data-mdb-toggle=\"collapse\"\n                                                href=\"#collapse-33076-24\" aria-expanded=\"false\"\n                                                aria-controls=\"collapse-33076-24\">\n                                                <span>\n                                                    Can I purchase Class Packs without a PURE membership?                                                <\/span>\n\n                                                <div>\n                                                    <svg class=\"expand\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                            <line id=\"Line_1124\" data-name=\"Line 1124\" x1=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                    <svg class=\"collapse\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                <\/div>\n                                            <\/a>\n\n                                            <div class=\"collapse\" id=\"collapse-33076-24\"\n                                                data-mdb-parent=\"#tab-faq-category-33076\">\n                                                <div class=\"editor-content\">\n                                                    <div class=\"ewa-rteLine\">\n<p>We do not offer non-member Class Packs. Please see more details in our <a href=\"https:\/\/www.pure-360.com.sg\/en\/join-us\/\">membership plans<\/a>. If you are to try out our facilities and classes, you can purchase our 3 Visits Trial Pass or 1-Month Membership at any of our club front counters.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                                                                                                                                <div class=\"faq-item\">\n                                            <a class=\"collapsed\" data-mdb-toggle=\"collapse\"\n                                                href=\"#collapse-33076-25\" aria-expanded=\"false\"\n                                                aria-controls=\"collapse-33076-25\">\n                                                <span>\n                                                    What is included in the Class Packs?                                                <\/span>\n\n                                                <div>\n                                                    <svg class=\"expand\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                            <line id=\"Line_1124\" data-name=\"Line 1124\" x1=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                    <svg class=\"collapse\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                <\/div>\n                                            <\/a>\n\n                                            <div class=\"collapse\" id=\"collapse-33076-25\"\n                                                data-mdb-parent=\"#tab-faq-category-33076\">\n                                                <div class=\"editor-content\">\n                                                    <div class=\"ewa-rteLine\">\n<p>Class Packs include specialty classes and services such as Ashtanga Mysore, Elevate, Reformer Pilates and Ice Bath. Please see more details in our <a href=\"https:\/\/www.pure-360.com.sg\/en\/join-us\/\">membership plans<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p>Please note that that class packs are not interchangeable. Please purchase a separate pack for each class type.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                                                                                                                                <div class=\"faq-item\">\n                                            <a class=\"collapsed\" data-mdb-toggle=\"collapse\"\n                                                href=\"#collapse-33076-26\" aria-expanded=\"false\"\n                                                aria-controls=\"collapse-33076-26\">\n                                                <span>\n                                                    Can I access all the clubs?                                                <\/span>\n\n                                                <div>\n                                                    <svg class=\"expand\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                            <line id=\"Line_1124\" data-name=\"Line 1124\" x1=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                    <svg class=\"collapse\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                <\/div>\n                                            <\/a>\n\n                                            <div class=\"collapse\" id=\"collapse-33076-26\"\n                                                data-mdb-parent=\"#tab-faq-category-33076\">\n                                                <div class=\"editor-content\">\n                                                    <div class=\"ewa-rteLine\">\n<p>Club access may differ across different membership types. Access may also vary if you are on a promotional plan or an older membership plan.<\/p>\n<p>&nbsp;<\/p>\n<p>Contact your dedicated Customer Representative for more information.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                                                                                                                                <div class=\"faq-item\">\n                                            <a class=\"collapsed\" data-mdb-toggle=\"collapse\"\n                                                href=\"#collapse-33076-27\" aria-expanded=\"false\"\n                                                aria-controls=\"collapse-33076-27\">\n                                                <span>\n                                                    What are your operating hours?                                                <\/span>\n\n                                                <div>\n                                                    <svg class=\"expand\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                            <line id=\"Line_1124\" data-name=\"Line 1124\" x1=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                    <svg class=\"collapse\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                <\/div>\n                                            <\/a>\n\n                                            <div class=\"collapse\" id=\"collapse-33076-27\"\n                                                data-mdb-parent=\"#tab-faq-category-33076\">\n                                                <div class=\"editor-content\">\n                                                    <div class=\"ewa-rteLine\">Operating hours may differ across different clubs. Visit our\u00a0<a href=\"https:\/\/www.pure-360.com.sg\/en\/clubs\/\" target=\"_blank\" rel=\"noopener\"><u>Locations<\/u><\/a>\u00a0page for more information.<\/div>\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                                                                                <\/div>\n                        <\/div>\n                                            <div class=\"tab-pane fade \"\n                            id=\"tab-faq-category-33096\">\n                            <div>\n                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        <div class=\"faq-item\">\n                                            <a class=\"collapsed\" data-mdb-toggle=\"collapse\"\n                                                href=\"#collapse-33096-19\" aria-expanded=\"false\"\n                                                aria-controls=\"collapse-33096-19\">\n                                                <span>\n                                                    Are shower facilities available?                                                <\/span>\n\n                                                <div>\n                                                    <svg class=\"expand\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                            <line id=\"Line_1124\" data-name=\"Line 1124\" x1=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                    <svg class=\"collapse\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                <\/div>\n                                            <\/a>\n\n                                            <div class=\"collapse\" id=\"collapse-33096-19\"\n                                                data-mdb-parent=\"#tab-faq-category-33096\">\n                                                <div class=\"editor-content\">\n                                                    <div class=\"ewa-rteLine\">\n<p>Yes, all PURE clubs are equipped with shower facilities with towels and toiletries provided.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                                                                                                                                <div class=\"faq-item\">\n                                            <a class=\"collapsed\" data-mdb-toggle=\"collapse\"\n                                                href=\"#collapse-33096-20\" aria-expanded=\"false\"\n                                                aria-controls=\"collapse-33096-20\">\n                                                <span>\n                                                    Is workout gear provided?                                                <\/span>\n\n                                                <div>\n                                                    <svg class=\"expand\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                            <line id=\"Line_1124\" data-name=\"Line 1124\" x1=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                    <svg class=\"collapse\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                <\/div>\n                                            <\/a>\n\n                                            <div class=\"collapse\" id=\"collapse-33096-20\"\n                                                data-mdb-parent=\"#tab-faq-category-33096\">\n                                                <div class=\"editor-content\">\n                                                    <div class=\"ewa-rteLine\">\n<p>Complimentary workout gear such as tops, bottoms and socks are provided at all PURE Fitness clubs.<\/p>\n<p>&nbsp;<\/p>\n<p>For Reformer Pilates classes, you will need to bring along your own grip socks. Otherwise, you can also purchase a pair of PURE grip socks over the counter.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            <\/div>\n                        <\/div>\n                                            <div class=\"tab-pane fade \"\n                            id=\"tab-faq-category-33122\">\n                            <div>\n                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    <div class=\"faq-item\">\n                                            <a class=\"collapsed\" data-mdb-toggle=\"collapse\"\n                                                href=\"#collapse-33122-6\" aria-expanded=\"false\"\n                                                aria-controls=\"collapse-33122-6\">\n                                                <span>\n                                                    Can I book classes outside of my home PURE location or region?                                                <\/span>\n\n                                                <div>\n                                                    <svg class=\"expand\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                            <line id=\"Line_1124\" data-name=\"Line 1124\" x1=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                    <svg class=\"collapse\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                <\/div>\n                                            <\/a>\n\n                                            <div class=\"collapse\" id=\"collapse-33122-6\"\n                                                data-mdb-parent=\"#tab-faq-category-33122\">\n                                                <div class=\"editor-content\">\n                                                    <div class=\"ewa-rteLine\">\n<p>Your booking privileges align with the terms that are outlined in your PURE contract. If you would like to extend\/change the booking to other locations\/countries, please feel free to approach your dedicated Customer Representative.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                                                                                                                                <div class=\"faq-item\">\n                                            <a class=\"collapsed\" data-mdb-toggle=\"collapse\"\n                                                href=\"#collapse-33122-7\" aria-expanded=\"false\"\n                                                aria-controls=\"collapse-33122-7\">\n                                                <span>\n                                                    I am looking for a Personal Trainer to guide me on my fitness journey.                                                <\/span>\n\n                                                <div>\n                                                    <svg class=\"expand\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                            <line id=\"Line_1124\" data-name=\"Line 1124\" x1=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                    <svg class=\"collapse\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                <\/div>\n                                            <\/a>\n\n                                            <div class=\"collapse\" id=\"collapse-33122-7\"\n                                                data-mdb-parent=\"#tab-faq-category-33122\">\n                                                <div class=\"editor-content\">\n                                                    <div class=\"ewa-rteLine\">\n<p>Our certified Personal Trainer offers a range of skills to sync with your needs to achieve your fitness goals \u2013 from weight loss, muscle gain to pre\/post-natal, kickboxing\/boxing and stretch &amp; recovery. Sign up\u00a0<a href=\"https:\/\/form.pure-international.com\/form.php?code=PT_Enquiry\" target=\"_blank\" rel=\"noopener\"><u>here\u00a0<\/u><\/a>to learn more.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                                                                                                                                <div class=\"faq-item\">\n                                            <a class=\"collapsed\" data-mdb-toggle=\"collapse\"\n                                                href=\"#collapse-33122-8\" aria-expanded=\"false\"\n                                                aria-controls=\"collapse-33122-8\">\n                                                <span>\n                                                    I am new to Yoga, how do I find a suitable class for me?                                                <\/span>\n\n                                                <div>\n                                                    <svg class=\"expand\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                            <line id=\"Line_1124\" data-name=\"Line 1124\" x1=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                    <svg class=\"collapse\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                <\/div>\n                                            <\/a>\n\n                                            <div class=\"collapse\" id=\"collapse-33122-8\"\n                                                data-mdb-parent=\"#tab-faq-category-33122\">\n                                                <div class=\"editor-content\">\n                                                    <div class=\"ewa-rteLine\">\n<p>At PURE Yoga, we developed the 5 Pillars to provide a clear path for students to develop and grow in their yoga practice.<\/p>\n<p>&nbsp;<\/p>\n<p>If you are new in the yoga journey, we suggest starting with Healing and Grounding classes before you proceed to the Dynamic and Hot classes. Once you are ready to expand your Yoga practice, you can then progress to explore Specialised classes. You can find more information from our\u00a0<a href=\"https:\/\/pure360.pure-yoga.com\/en\/SG?location_ids=80\" target=\"_blank\" rel=\"noopener\">Class Schedule<\/a>.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                                                                                                                                <div class=\"faq-item\">\n                                            <a class=\"collapsed\" data-mdb-toggle=\"collapse\"\n                                                href=\"#collapse-33122-9\" aria-expanded=\"false\"\n                                                aria-controls=\"collapse-33122-9\">\n                                                <span>\n                                                    How can I check my booking\/visit history?                                                <\/span>\n\n                                                <div>\n                                                    <svg class=\"expand\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                            <line id=\"Line_1124\" data-name=\"Line 1124\" x1=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                    <svg class=\"collapse\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                <\/div>\n                                            <\/a>\n\n                                            <div class=\"collapse\" id=\"collapse-33122-9\"\n                                                data-mdb-parent=\"#tab-faq-category-33122\">\n                                                <div class=\"editor-content\">\n                                                    <div class=\"ewa-rteLine\">\n<p>You can view it with our 360 app by clicking the &#8220;Book&#8221; button, then &#8220;My bookings\/Visit History&#8221;.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                                                                                                                                <div class=\"faq-item\">\n                                            <a class=\"collapsed\" data-mdb-toggle=\"collapse\"\n                                                href=\"#collapse-33122-10\" aria-expanded=\"false\"\n                                                aria-controls=\"collapse-33122-10\">\n                                                <span>\n                                                    Is there a penalty if I miss my booked class(es)?                                                <\/span>\n\n                                                <div>\n                                                    <svg class=\"expand\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                            <line id=\"Line_1124\" data-name=\"Line 1124\" x1=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                    <svg class=\"collapse\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                <\/div>\n                                            <\/a>\n\n                                            <div class=\"collapse\" id=\"collapse-33122-10\"\n                                                data-mdb-parent=\"#tab-faq-category-33122\">\n                                                <div class=\"editor-content\">\n                                                    <div class=\"ewa-rteLine\">\n<p>If you cannot attend the pre-booked classes, please cancel at least 2 hours in advance and we will release your spot to other Members on waitlist or for &#8216;Last Chance&#8217; booking.<\/p>\n<p>&nbsp;<\/p>\n<p>A total of 3 or more &#8220;Last Chance&#8221; booking cancellations or &#8220;Late-cancel&#8221; or &#8220;No-show&#8221; over 30 consecutive days will result in:<\/p>\n<p>&nbsp;<\/p>\n<p>\u2022 Booking privileges being revoked for 2 weeks for all occurrences.<br \/>\n\u2022 You will be restricted to in-person queuing on Standby 15 minutes before class.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                                                                                                                                <div class=\"faq-item\">\n                                            <a class=\"collapsed\" data-mdb-toggle=\"collapse\"\n                                                href=\"#collapse-33122-11\" aria-expanded=\"false\"\n                                                aria-controls=\"collapse-33122-11\">\n                                                <span>\n                                                    Can I queue for a class in person?                                                <\/span>\n\n                                                <div>\n                                                    <svg class=\"expand\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                            <line id=\"Line_1124\" data-name=\"Line 1124\" x1=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                    <svg class=\"collapse\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                <\/div>\n                                            <\/a>\n\n                                            <div class=\"collapse\" id=\"collapse-33122-11\"\n                                                data-mdb-parent=\"#tab-faq-category-33122\">\n                                                <div class=\"editor-content\">\n                                                    <div class=\"ewa-rteLine\">\n<p>Yes, you can always queue in person if the class shows &#8220;Try Standby&#8221; status. Below are the class status indicators that you will see in the app:<\/p>\n<p>\u2022 &#8220;Book&#8221; &#8211; Booking is available.<br \/>\n\u2022 &#8220;Full&#8221; &#8211; No booking and no spaces available even for Standby.<br \/>\n\u2022 &#8220;Waitlist&#8221; &#8211; You are on the waitlist. Our system will inform you if you have been moved off the waitlist and you can book via the app.<br \/>\n\u2022 &#8220;Try Standby&#8221; &#8211; Advance booking is not available. However, you may join the physical &#8216;standby list&#8217; at the location of the class to queue for any available slots due to no-shows or cancellations on a first-come, first-served basis. Please note the details below:<\/p>\n<p>&nbsp;<\/p>\n<p style=\"padding-left: 40px;\">&#8211; The physical &#8216;standby list&#8217; will be made available for members to join 30 minutes before the scheduled start of the class.<\/p>\n<p style=\"padding-left: 40px;\">&#8211; Members on the physical &#8216;standby list&#8217; will only be allowed to join the class if:<br \/>\n<strong>1)<\/strong> There are available slots at the start of the scheduled class<br \/>\n<strong>AND<\/strong><br \/>\n<strong>2)<\/strong> They are present at the start of the scheduled class<br \/>\nE.g. Member A joined the physical &#8216;standby list&#8217; at 11.45am for a 12:00pm class and was allowed to join as there was an available slot due to no-show and member A was present at 12:00pm.<\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<p>We adhere to a strict policy that members must sign-in for classes at least 5 minutes before class starts &#8212; otherwise your space may be given to others on standby. This ensures fairness to all members that arrive punctually or are on standby.<\/p>\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                                                                                                                                <div class=\"faq-item\">\n                                            <a class=\"collapsed\" data-mdb-toggle=\"collapse\"\n                                                href=\"#collapse-33122-12\" aria-expanded=\"false\"\n                                                aria-controls=\"collapse-33122-12\">\n                                                <span>\n                                                    How many classes can I book?                                                <\/span>\n\n                                                <div>\n                                                    <svg class=\"expand\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                            <line id=\"Line_1124\" data-name=\"Line 1124\" x1=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                    <svg class=\"collapse\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                <\/div>\n                                            <\/a>\n\n                                            <div class=\"collapse\" id=\"collapse-33122-12\"\n                                                data-mdb-parent=\"#tab-faq-category-33122\">\n                                                <div class=\"editor-content\">\n                                                    <div class=\"ewa-rteLine\">\n<p>Your membership type determines which class categories you are eligible to book. Here is how bookings work:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><strong>Rolling 5-Day Window<\/strong>: You can book classes within a continuous 5-day period.<\/li>\n<li><strong>Class Type Limits<\/strong>: You may book up to <strong>6 classes per eligible class type<\/strong> (including waitlisted classes) within that 5-day window.<\/li>\n<li><strong>Daily Booking Limit<\/strong>: You may book up to <strong>2 classes per day per class type<\/strong>.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>\ud83d\udca1 <em>For example, if your membership includes access to three class types (Fitness, Yoga, and Pilates) and you are booking classes on a Monday of any week, you are allowed to book up to <\/em><em><strong>2 Fitness<\/strong><\/em><em>, <\/em><em><strong>2 Yoga<\/strong><\/em><em>, and <\/em><em><strong>2 Pilates<\/strong><\/em><em> classes per day, and up to a total of <strong>6 Fitness<\/strong>, <strong>6 Yoga<\/strong> and <strong>6 Pilates<\/strong> classes from Monday to Friday of that week.<\/em><\/p>\n<p>&nbsp;<\/p>\n<p>Your booking eligibility refreshes as the rolling 5-day window moves forward\u2014so bookings open up daily.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                                                                                                                                <div class=\"faq-item\">\n                                            <a class=\"collapsed\" data-mdb-toggle=\"collapse\"\n                                                href=\"#collapse-33122-13\" aria-expanded=\"false\"\n                                                aria-controls=\"collapse-33122-13\">\n                                                <span>\n                                                    How do I book for a class?                                                <\/span>\n\n                                                <div>\n                                                    <svg class=\"expand\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                            <line id=\"Line_1124\" data-name=\"Line 1124\" x1=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                    <svg class=\"collapse\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                <\/div>\n                                            <\/a>\n\n                                            <div class=\"collapse\" id=\"collapse-33122-13\"\n                                                data-mdb-parent=\"#tab-faq-category-33122\">\n                                                <div class=\"editor-content\">\n                                                    <div class=\"ewa-rteLine\">\n<p>You can book or cancel classes via our PURE360 app. You will be given an account with your indicated email address upon the activation of your PURE contract. Log in with the email address and set a new password on your first login.<\/p>\n<p>&nbsp;<\/p>\n<p>This account should be used for both the PURE 360 Lifestyle app and website bookings. Booking for all group classes can be made up to 5 days in advance.<\/p>\n<p>&nbsp;<\/p>\n<p>All members must sign in at least 5 minutes before class starts &#8212; otherwise your space may be given to others on standby. Members on standby will be notified 5 minutes before the class starts (subject to space availability).<\/p>\n<p>&nbsp;<\/p>\n<p>Download the app here:\u00a0<a href=\"https:\/\/apps.apple.com\/us\/app\/pure360-lifestyle\/id1416392411\" target=\"_blank\" rel=\"noopener\">iOS<\/a>\u00a0|\u00a0<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.pure.international.pure360&amp;&amp;hl=en\" target=\"_blank\" rel=\"noopener\">Android<\/a><\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        <\/div>\n                        <\/div>\n                                            <div class=\"tab-pane fade \"\n                            id=\"tab-faq-category-33124\">\n                            <div>\n                                                                                                                                                                                                                                                                                                                                                                                            <div class=\"faq-item\">\n                                            <a class=\"collapsed\" data-mdb-toggle=\"collapse\"\n                                                href=\"#collapse-33124-4\" aria-expanded=\"false\"\n                                                aria-controls=\"collapse-33124-4\">\n                                                <span>\n                                                    Do you offer Exclusive Group Classes for private event?                                                <\/span>\n\n                                                <div>\n                                                    <svg class=\"expand\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                            <line id=\"Line_1124\" data-name=\"Line 1124\" x1=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                    <svg class=\"collapse\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                <\/div>\n                                            <\/a>\n\n                                            <div class=\"collapse\" id=\"collapse-33124-4\"\n                                                data-mdb-parent=\"#tab-faq-category-33124\">\n                                                <div class=\"editor-content\">\n                                                    <div class=\"ewa-rteLine\">\n<p>We understand that every organisation is different and has specific objectives. Our team can work closely with you to develop a customised programme to fit your schedule and goals. Click on the link\u00a0<a href=\"https:\/\/form.pure-international.com\/form.php?code=Corporate_Wellness\" target=\"_blank\" rel=\"noopener\">here<\/a>\u00a0to register and our Corporate Sales team will contact you as soon as possible.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                                                                                                                                <div class=\"faq-item\">\n                                            <a class=\"collapsed\" data-mdb-toggle=\"collapse\"\n                                                href=\"#collapse-33124-5\" aria-expanded=\"false\"\n                                                aria-controls=\"collapse-33124-5\">\n                                                <span>\n                                                    Do you offer additional privileges for Corporate Partners?                                                <\/span>\n\n                                                <div>\n                                                    <svg class=\"expand\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                            <line id=\"Line_1124\" data-name=\"Line 1124\" x1=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                    <svg class=\"collapse\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                <\/div>\n                                            <\/a>\n\n                                            <div class=\"collapse\" id=\"collapse-33124-5\"\n                                                data-mdb-parent=\"#tab-faq-category-33124\">\n                                                <div class=\"editor-content\">\n                                                    <div class=\"ewa-rteLine\">\n<p>At PURE, we believe that healthy employees are happy employees. If you are keen to be part of our list of Corporate Partners to enjoy additional membership privileges, click on the link\u00a0<a href=\"https:\/\/form.pure-international.com\/form.php?code=Corporate_Wellness\" target=\"_blank\" rel=\"noopener\"><u>here<\/u><\/a>\u00a0to register. Our Corporate Sales team will contact you as soon as possible.<\/p>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        <\/div>\n                        <\/div>\n                                            <div class=\"tab-pane fade \"\n                            id=\"tab-faq-category-33126\">\n                            <div>\n                                                                                                                                                                                <div class=\"faq-item\">\n                                            <a class=\"collapsed\" data-mdb-toggle=\"collapse\"\n                                                href=\"#collapse-33126-1\" aria-expanded=\"false\"\n                                                aria-controls=\"collapse-33126-1\">\n                                                <span>\n                                                    What is PURE Class Booking and Cancellation Policy?                                                <\/span>\n\n                                                <div>\n                                                    <svg class=\"expand\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                            <line id=\"Line_1124\" data-name=\"Line 1124\" x1=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                    <svg class=\"collapse\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                <\/div>\n                                            <\/a>\n\n                                            <div class=\"collapse\" id=\"collapse-33126-1\"\n                                                data-mdb-parent=\"#tab-faq-category-33126\">\n                                                <div class=\"editor-content\">\n                                                    <div class=\"ewa-rteLine\">\n<div class=\"faq_answer\">\n<div class=\"faq_answer\">\n<div class=\"faq_answer\">1. You may book a total of 6 classes (including waitlists) within a 5-day period* with\u00a0a daily limit of 2 bookings per day.<\/div>\n<div class=\"faq_answer\">\n<p>&nbsp;<\/p>\n<p>2. Likewise, a total of 6 Fitness + 6 Yoga classes can be booked for Cardholders with access to both Fitness and Yoga.<\/p>\n<\/div>\n<div class=\"faq_answer\">\n<p>&nbsp;<\/p>\n<p>3. You may still go for additional classes via physical \u201cTry Standby\u201d which is not counted towards your booking quota. Booking limit is also refreshed daily to allow new class bookings on the following day.<\/p>\n<\/div>\n<div class=\"faq_answer\">Example:<\/div>\n<div class=\"faq_answer\">\n<table border=\"#000000\" width=\"898\">\n<tbody>\n<tr>\n<td width=\"109\"><strong>DAY<\/strong><\/td>\n<td width=\"82\"><strong>Today<\/strong><\/td>\n<td width=\"82\"><strong>Day 1<\/strong><\/td>\n<td width=\"82\"><strong>Day 2<\/strong><\/td>\n<td width=\"82\"><strong>Day 3<\/strong><\/td>\n<td width=\"82\"><strong>Day 4<\/strong><\/td>\n<td width=\"82\"><strong>Day 5<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"109\"><strong>DATE<\/strong><\/td>\n<td width=\"82\"><strong>17 May<\/strong><\/td>\n<td width=\"82\"><strong>18 May<\/strong><\/td>\n<td width=\"82\"><strong>19 May<\/strong><\/td>\n<td width=\"82\"><strong>20 May<\/strong><\/td>\n<td width=\"82\"><strong>21 May<\/strong><\/td>\n<td width=\"82\"><strong>22 May<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"109\"><strong>Customer A<br \/>\n(Fitness Only)<\/strong><\/td>\n<td width=\"82\">Not Counted<\/td>\n<td width=\"82\">2 Fitness<\/td>\n<td width=\"82\">2 Fitness<\/td>\n<td width=\"82\">1 Fitness<\/td>\n<td width=\"82\">1 Fitness<\/td>\n<td width=\"82\">&#8211;<\/td>\n<\/tr>\n<tr>\n<td rowspan=\"2\" width=\"109\"><strong>Customer B<br \/>\n(Fitness and Yoga)<\/strong><\/td>\n<td width=\"82\">Not Counted<\/td>\n<td width=\"82\">1 Fitness<\/td>\n<td width=\"82\">1 Fitness<\/td>\n<td width=\"82\">1 Fitness<\/td>\n<td width=\"82\">2 Fitness<\/td>\n<td width=\"82\">1 Fitness<\/td>\n<\/tr>\n<tr>\n<td width=\"82\">Not Counted<\/td>\n<td width=\"82\">1 Yoga (Waitlist)<\/td>\n<td width=\"82\">2 Yoga<\/td>\n<td width=\"82\">1 Yoga<\/td>\n<td width=\"82\">2 Yoga<\/td>\n<td width=\"82\">&#8211;<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div class=\"faq_answer\">On 18 May, the 5-day period is refreshed to start from 19 May \u2013 23 May, allowing Customer A to book for 2 new classes.<\/div>\n<div class=\"faq_answer\">\n<p>&nbsp;<\/p>\n<p>4. If you cannot attend the pre-booked classes, please cancel the class\u00a02 hours in advance and we will release your spot to other Cardholders on waitlist or for &#8216;Last Chance&#8217; booking.<\/p>\n<\/div>\n<div class=\"faq_answer\">\n<p>&nbsp;<\/p>\n<p>5. Last Chance Booking is available between 2 hours and up to 15min before class starts.<\/p>\n<\/div>\n<div class=\"faq_answer\">\n<p>&nbsp;<\/p>\n<p>6. A total of 3 or more &#8220;Last Chance&#8221; booking cancellations or &#8220;Late-cancel&#8221; or &#8220;No-show&#8221; over 30 consecutive days will result in:<\/p>\n<\/div>\n<div class=\"faq_answer\">(a)\u00a0Booking privileges being revoked for\u00a014 days\u00a0for each\u00a0occurrence;<\/div>\n<div class=\"faq_answer\">(b) You will be restricted to in-person queuing on standby\u00a015 minutes before class<\/div>\n<div class=\"faq_answer\">\n<p>Members can request to lift the revocation of booking privileges by 1) submitting a completed <a href=\"https:\/\/form.pure-international.com\/form.php?code=Remove_ABS_Form\">Advance Booking Suspension (ABS) Waiver Form<\/a> (provided by PURE) and 2) paying a $50 fee or using 500 PURE points.<\/p>\n<p>&nbsp;<\/p>\n<p>7. Please arrive\u00a0at least 15 minutes before\u00a0your session and be prepared to start at the scheduled time. Scheduled sessions start and end on time and cannot be extended due to late arrival.<\/p>\n<\/div>\n<div class=\"faq_answer\">*Maximum of up to 2 classes\/day can be booked, with up to\u00a06 confirmed bookings within the 5-day period.<\/div>\n<\/div>\n<\/div>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                                                                                                                                <div class=\"faq-item\">\n                                            <a class=\"collapsed\" data-mdb-toggle=\"collapse\"\n                                                href=\"#collapse-33126-2\" aria-expanded=\"false\"\n                                                aria-controls=\"collapse-33126-2\">\n                                                <span>\n                                                    What is PURE Suspension Policy?                                                <\/span>\n\n                                                <div>\n                                                    <svg class=\"expand\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                            <line id=\"Line_1124\" data-name=\"Line 1124\" x1=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                    <svg class=\"collapse\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                <\/div>\n                                            <\/a>\n\n                                            <div class=\"collapse\" id=\"collapse-33126-2\"\n                                                data-mdb-parent=\"#tab-faq-category-33126\">\n                                                <div class=\"editor-content\">\n                                                    <div class=\"ewa-rteLine\">\n<div class=\"faq_answer\">\n<div class=\"faq_answer\">1. You may pay to suspend your Cardholder Agreement from today\u2019s date for a maximum period of up to 3 months in any calendar year for any reason or for a maximum of 12 months if you are pregnant. No backdated suspensions are allowed. You must submit a completed <a href=\"https:\/\/form.pure-international.com\/form.php?code=SuspensionSG\">Suspension Request Form<\/a> in order to apply for a suspension of your relevant Cardholder Agreement services.<\/div>\n<\/div>\n<\/div>\n<div class=\"ewa-rteLine\">\n<div class=\"faq_answer\">\n<div class=\"faq_answer\">\n<p>&nbsp;<\/p>\n<p>2. Suspension of your Cardholder Agreement must be for a minimum of 1 month and a maximum of 3 months. No suspension for part of a month is allowed.<\/p>\n<\/div>\n<div class=\"faq_answer\">\n<p>&nbsp;<\/p>\n<p>3. All non-pregnancy or non-medical suspensions will be charged SG$60 per month. Members also have the option of paying the fee using 600 PURE points. Fees may be increased in due course at the discretion of PURE, by giving reasonable notice.<\/p>\n<\/div>\n<div class=\"faq_answer\">\n<p>&nbsp;<\/p>\n<p>4. Suspension points balance is required to make payment by points. If balance points in account is less than 600, you may only select other available payment methods.<\/p>\n<p>&nbsp;<\/p>\n<p>5. Suspension fee is non-refundable and non-transferable.<\/p>\n<\/div>\n<div class=\"faq_answer\">\n<p>&nbsp;<\/p>\n<p>6. If you have a monthly Autopay Fee, your Autopay will resume automatically without prior notice once your suspension period has ended.<\/p>\n<\/div>\n<div class=\"faq_answer\">\n<p>&nbsp;<\/p>\n<p>7. If you have a monthly Autopay or Prepaid package, the package expiry date will be extended by the number of month(s) suspended.<\/p>\n<\/div>\n<div class=\"faq_answer\">\n<p>&nbsp;<\/p>\n<p>8. If you have committed to a monthly Autopay Fee, you agree to pay a pro-rata charge of your Agreement if you request to end the suspension earlier.<\/p>\n<\/div>\n<div class=\"faq_answer\">\n<p>&nbsp;<\/p>\n<p>9. If you have a Prepaid package, you agree that the expiry date of your Prepaid Package shall be adjusted if you request to end the suspension earlier.<\/p>\n<\/div>\n<div class=\"faq_answer\">\n<p>&nbsp;<\/p>\n<p>10. If you apply for a medical or pregnancy suspension you are required to provide a valid medical certificate that contains the date, your name, diagnosis, and the doctor&#8217;s advice. PURE reserves the right to reject your suspension if such medical certificate is invalid and to charge you a Suspension Fee.<\/p>\n<\/div>\n<div class=\"faq_answer\">\n<p>&nbsp;<\/p>\n<p>11. If you have a Monthly Locker rental, its fee will continue to be charged to your account via Autopay during your suspension period.<\/p>\n<\/div>\n<div class=\"faq_answer\">\n<p>&nbsp;<\/p>\n<p>12. If your Agreement is under suspension (for any reason including pregnancy or medical) you are not permitted to access any PURE Facilities.<\/p>\n<\/div>\n<div class=\"faq_answer\">\n<p>&nbsp;<\/p>\n<p>13. PURE reserves the right to reject any suspension request at its discretion.<\/p>\n<\/div>\n<div class=\"faq_answer\">\n<p>&nbsp;<\/p>\n<p>14. In the event that your chosen Location is required to be temporarily closed for safety reasons or by mandatory government order (\u201cMandatory Closure\u201d), and there is not another Location within 10 kilometres of your chosen Location that is accessible, PURE may suspend your Agreement starting from the 8th day from the date the Mandatory Closure has commenced until the date your chosen Location has been re-opened for use (\u201cMandatory Suspension\u201d). For every full calendar month of Mandatory Suspension you will be charged a Cardholder maintenance fee that is equivalent to the normal suspension fee.<\/p>\n<\/div>\n<\/div>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                                                                                                                                <div class=\"faq-item\">\n                                            <a class=\"collapsed\" data-mdb-toggle=\"collapse\"\n                                                href=\"#collapse-33126-3\" aria-expanded=\"false\"\n                                                aria-controls=\"collapse-33126-3\">\n                                                <span>\n                                                    What is PURE Termination Policy?                                                <\/span>\n\n                                                <div>\n                                                    <svg class=\"expand\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                            <line id=\"Line_1124\" data-name=\"Line 1124\" x1=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                    <svg class=\"collapse\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\"\n                                                        viewBox=\"0 0 48 48\">\n                                                        <g id=\"Group_8515\" data-name=\"Group 8515\"\n                                                            transform=\"translate(11.823 24) rotate(-45)\">\n                                                            <line id=\"Line_1123\" data-name=\"Line 1123\" x2=\"17.221\" y2=\"17.221\" fill=\"none\"\n                                                                stroke=\"#fff\" stroke-width=\"3\" \/>\n                                                        <\/g>\n                                                        <rect id=\"Rectangle_3646\" data-name=\"Rectangle 3646\" width=\"48\" height=\"48\"\n                                                            fill=\"none\" \/>\n                                                    <\/svg>\n                                                <\/div>\n                                            <\/a>\n\n                                            <div class=\"collapse\" id=\"collapse-33126-3\"\n                                                data-mdb-parent=\"#tab-faq-category-33126\">\n                                                <div class=\"editor-content\">\n                                                    <div class=\"ewa-rteLine\">\n<div class=\"faq_answer\">1. All fees paid by you are non-refundable and non-transferrable<\/div>\n<\/div>\n<div><\/div>\n<div><\/div>\n<div class=\"ewa-rteLine\">\n<div class=\"faq_answer\">\n<p>&nbsp;<\/p>\n<p>2. If you hold a Monthly Committed Autopay Package, you may not terminate your Agreement until the full minimum term has expired. After such time you may terminate your Agreement by completing a Termination Form at your centre or studio on or before:<\/p>\n<\/div>\n<\/div>\n<div><\/div>\n<div><\/div>\n<div class=\"ewa-rteLine\">\n<div class=\"faq_answer\">\n<p>&nbsp;<\/p>\n<p>(a) The 5th day of the month if your Autopay date is on the 16th day of each month;<\/p>\n<\/div>\n<div class=\"faq_answer\">(b) The 20th day of the month if your Autopay date is on the 1st day of each month; Your Agreement will then expire one (1) month after the following 1st or 16th bill cycle. If we have not received your termination request in writing, your Agreement will automatically continue after the minimum term period by billing you via Autopay each month.<\/div>\n<\/div>\n<div><\/div>\n<div><\/div>\n<div class=\"ewa-rteLine\">\n<div class=\"faq_answer\">\n<p>&nbsp;<\/p>\n<p>3. If your request to terminate is given after the dates indicated in Clause 1 above, you will be charged one (1) month&#8217;s non-refundable Monthly Fee, and your rights and privileges under your Agreement shall expire two (2) months after the last Autopay deduction.<\/p>\n<\/div>\n<\/div>\n<div><\/div>\n<div><\/div>\n<div class=\"ewa-rteLine\">\n<div class=\"faq_answer\">\n<p>&nbsp;<\/p>\n<p>4. However, should you wish to still terminate your agreement within the contract term, you can choose to pay the Early Termination Fee of S$500 (subjected to GST), with 1 month termination notice.<\/p>\n<\/div>\n<\/div>\n<div><\/div>\n<div><\/div>\n<div class=\"ewa-rteLine\">\n<div class=\"faq_answer\">\n<p>&nbsp;<\/p>\n<p>5. If you hold a Prepaid Package, you may not terminate your Agreement within the Prepaid Period. However, you may transfer your remaining package to someone else, at a one-time fee of S$200 (subjected to GST), with a 1 month termination notice.<\/p>\n<\/div>\n<\/div>\n<div><\/div>\n<div><\/div>\n<div class=\"ewa-rteLine\">\n<div class=\"faq_answer\">\n<p>&nbsp;<\/p>\n<p>6. If you hold a Class Package, you cannot cancel your Agreement in respect of such package.<\/p>\n<\/div>\n<\/div>\n<div><\/div>\n<div><\/div>\n<div class=\"ewa-rteLine\">\n<div class=\"faq_answer\">\n<p>&nbsp;<\/p>\n<p>7. Termination of your Agreement will automatically lead to termination of locker rental on the same date.<\/p>\n<\/div>\n<\/div>\n                                                <\/div>\n                                            <\/div>\n                                        <\/div>\n                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                <\/div>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n        <\/section>\n        \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84c1d21 elementor-widget__width-inherit elementor-widget elementor-widget-CallOuts_Style1\" data-id=\"84c1d21\" data-element_type=\"widget\" data-widget_type=\"CallOuts_Style1.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t    <div class=\"container call-outs__banner\" style=\"background-image:url('https:\/\/assets.pure-360.com.sg\/wp-content\/uploads\/2023\/09\/07151851\/more-meet-the-team-yoga.jpg')\"\n        data-css=\"gradient-\">\n                                <div class=\"bg\" data-css-display=\"mobile-tablet-only\"\n                style=\"background-image:url('https:\/\/assets.pure-360.com.sg\/wp-content\/uploads\/2023\/09\/07151851\/more-meet-the-team-yoga.jpg')\">\n            <\/div>\n                        <!-- <div class=\"gradient-overlay\"><\/div> -->\n        <div class=\"h2 text-uppercase\">\n            Got questions?        <\/div>\n        <div class=\"button-panel\">\n            <a class=\"button button--white button-text--icon\"\n                                                    target=\"_blank\" rel=\"noopener noreferrer\"\n                               href=\"https:\/\/www.pure-360.com.sg\/en\/join-us\/new-to-pure\/\" style=\"display:show\">\n                Enquire now            <\/a>\n            <a class=\"button button--secondary \"\n                                                href=\"\" style=\"display:none\">\n                            <\/a>\n        <\/div>\n    <\/div>\n    \t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQS General Enquiries Facilities &#038; Benefits Class Bookings Corporate Wellness Programme PURE Policies General Enquiries General Enquiries Facilities &#038; Benefits Class Bookings Corporate Wellness Programme PURE Policies How do I sign up for a PURE membership? Register your interest here, and our Customer Representative will contact you as soon as possible. Alternatively, you can also [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":270,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQs - PURE360<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pure-360.com.sg\/en\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - PURE360\" \/>\n<meta property=\"og:description\" content=\"FAQS General Enquiries Facilities &#038; Benefits Class Bookings Corporate Wellness Programme PURE Policies General Enquiries General Enquiries Facilities &#038; Benefits Class Bookings Corporate Wellness Programme PURE Policies How do I sign up for a PURE membership? 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